Privacy Policy

TheTheatre.au is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

TheTheatre.au will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up-to-date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up-to-date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Google Advertising Features

The sites Google Analytics has the following activated:

    • Granular location and device data collection
    • Ads Personalisation
    • Google Signals data collection

Using the Google products we collect and process user data including the association of such data with the visitation information Google Analytics collects.Ads Personalisation means Google uses cookies to track users who visit our website and display our ads to these users when they are on other websites. Users can opt out of Google Advertising Features through the MyAdCenter, My Google Activity, Google Opt out Add-on.

Policy Updates

This Policy may change from time to time and is available on our website.

Review Policy

Melbourne Theatre Info strives to publish high quality reviews that are fair, objective and accurate. We do this to try to help our readers make an informed decision before purchasing tickets to shows.

The intention of our Review Policy is to helps us stay independent and impartial.

Conflicts of interest arise when authors, reviewers, editors or the publisher have interests or past associations that may influence their judgments on what is published, or may have the potential to make a reasonable reader feel misled or deceived if they were aware of such a potential conflict of interest.

A potential conflicting interest might arise from relationships, allegiances or past allegiances to particular groups, organisations or interests, which may influence excessively one’s judgments or actions.

Therefore, Melbourne Theatre Info will not publish a review written or edited by anyone who has an actual or perceived conflict of interest with the reviewed production or theatre production company. Furthermore, we will not publish any reviews for any shows produced by a production company that the publisher is or has been involved with.

If you have any questions about this policy please feel to contact us.

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